Franklin D. Roosevelt stated, “One thing is for sure. We have to do something. We have to do the best we know how at the moment…; If it doesn’t turn out right, we can modify it as we go along.”
For many leaders, decision making creates a tremendous amount of stress. That’s usually because of a fear of making a mistake. Being equipped with a decision making methodology that achieves results will increase your confidence in your ability to make quality decisions. The following are suggested steps you can take to make a quality decision:
• Define what is the problem or issue is and the desired reality.
• Understand what factors are creating this problem or issue.
• Use the 5Why’s strategy. According to mind tools.com the 5 Why's is a simple problem solving technique. Click on link for additional details.
• If the decision will impact others include their input as to possible solutions, when possible.
• Brainstorm possible solutions. Consider different perspectives.
• Create two groups of solutions; the first group represents the most relevant solutions that you could implement with your present level of resources and the second group represents the most relevant solutions that require additional resources
• Determine the level of risk associated with each possible solution.
• Determine the impact of the suggested solutions on the problem or issue.
• Based on the solution relevance, resources needed, risk factors and impact choose the top three. Review the top three in relation to relevance, resource needed, risk and impact and choose the best solution for the problem or issue.
• If you are new at making decisions or it is in an area that you lack experience, review the decision with someone who has the experience and wisdom to provide you with sound advice.
• Take action and measure the results against the desired reality.
Following this process in your decision making will increase the consistency of your results as a leader. When you get better at dealing with the presence of difficulty you are more likely to be capable of figuring out what needs to be done in spite of them.
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Until next time...