Monday, November 18, 2013

10 “Best of the Best” Leadership Practices of Great Managers



The function of leadership is to produce more leaders… not more followers.
~Ralph Nader~




The job of great managers is to figure out the best way to transform the talent of employees into productive performance. I can attest to the effectiveness of the ten practices outlined in this article. They helped me develop and lead winning teams while working in the hospitality industry. They enabled me to establish an effective approach to building trusting relationships with individual staff members. The effectiveness of my teams to exceed guest expectations on a consistent basis led to my recognition as a “Best of the Best” manager with Marriott’s Courtyard division. I was proud of the distinction. It inspired an empowering identity that provoked me to grow my talent so I could consistently deliver at peak levels. Walking my talk enabled me to have the influence to hold team members to the same standard.
While reading One Thing You Need to Know: About Great Managing, Great Leading and Sustained Individual Success, I realized Marcus Buckingham outlined many of the practices in his book. Finding them in his book reinforced what I believed about their effectiveness two decades ago.

The 10 “Best of the Best” Leadership Habits of Great Managers are:

1.   Great managers carry a vivid image of what is possible, and this vision drives him or her.
2.    The only way for a great manager to serve the company is to serve the employee first.
3.    Great managers are able to influence their employees to believe that their success is his or her primary goal.
4.    Great managers recognize people’s improvement – no matter how small.
5.    Great managers confront employees whose performance doesn’t match their ability. They don’t allow employees to languish in mediocrity.
6.    Great managers don’t cling to his or her chosen route when all evidence suggests it is a dead end.
7.    Great managers are inspired, stirred up by the better they envision.
8.   Great managers develop their instincts to coach others toward their success.
9.   Great managers face the brutal facts of a situation while summoning the faith and optimism to rally people to see and act as if they can envision the better future.
10.  Great managers believe they have what it takes to overcome the challenge they will face to forge ahead and manifest their desired reality. They assume they are the one to make the better future they envision possible.

Whether you are aspiring to be a great manager, you are a great manager or a small business owner striving to grow your business by taking on employees or having to outsource tasks related to your business growth and success, the consistent use of the ten practices outlined in this article will increase your effectiveness in building productive and rewarding relationships with others. They will stretch your potential and help you see that you can be more, do more and experience more in your life.

I’d like to hear your thoughts. Which of the practices in this article have you used to improve your effectiveness as a leader? Which would you begin to put into practice? Leave your comments below.

Thank you for reading this article. If it has contributed value to you, please share it with your network.

Until next time…
Step Into Greatness!
Jackie B

PS. My first eBook Dare to Lead: Personal Leadership Habits for Workplace Success is dedicated to helping fund ELEVATE! Leadership and Entrepreneur Summer Mentoring Program. This two week program will be FREE to Youth and Single Parents in Columbia, SC. Help Make a Difference in the Lives of Others. Click here and Purchase Your Copy or Gift Someone A Copy, Today. Thank you for your help in making this program a success.

Reference: Buckingham, Marcus. One Thing You Need to Know: About Great Managing, Great Leading and Sustained Individual Success. New York, NY. Free Press. 2005. Print.