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Showing posts from April, 2012

Excerpt: Success Becomes You Goal Achievement Workbook

The Power of Goal Setting
Life does not always go as plan, for many, this is the reason that they use for not planning out what they would like to achieve in life. There is no such thing as a “perfect time” to start any endeavor. There is always going to be challenges and unexpected events that occur in life. This is going to happen rather you are pursuing your goals or not. I want you to think about that for a moment. Five years from now, you will be older and you will have had to deal with unexpected events. How much better will you feel about yourself and your life to know that during those five years while situation after situation occurred and you handled them the best that you could, at the same time you were making strides to create the future that you are living. How cool would that be?

Move On from the Status Quo
Your attitude in a situation always impacts the meaning you attach to an experience and that meaning or perception you hold of the circumstance influences your respon…

Are You a Multiplier or Diminisher of Genius?

In the book, Multipliers: How the Best Leaders Make Everyone Smart, Liz Wiseman and Greg McKeown identify “two dramatically types of leaders. The first type drains intelligence, energy and capability from the ones around them and always need to be the smartest ones in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment.”



“On the other spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these people walk into a room, light bulbs go off over people’s heads, ideas flow, and problems get solved. These are the leaders [individuals] who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now, when leaders are expected to do more with less.”

The question for you: “Are you a multiplier or a diminisher of people's genius”?

Taken from the book: Multipliers: How the Best Lead…

Coach JackieB Challenges You to Stand Up for Your Dreams

"All our dreams can come true, if we have the courage to pursue them." 




"The future belongs to those who believe in the beauty of their dreams."

WOW! - A Secret to Zappos Success

In his book, The Zappos Experience: 5 Principles to Inspire, Engage, and WOW, Joseph A. Michelli writes, “For all the leadership hype about service being a priority across the business landscape, Sherri Mersdorf, senior database marketing analyst at Cvent, notes, “The quality of customer service has been on a serious decline for years. Research from TARP Worldwide and the American Customer Satisfaction Index both agree. “By contrast, writes Michelli, “at Zappos where the tag line is “powered by service” the strength of service behaviors is resulting in customer engagement scores that continue to rise and customer loyalty that has fueled the company’s steep sales escalation.”






“Zappos unique value proposition is more than mere words, it’s founded on behaviors that builds “feelings” of “trust” for all stakeholders (vendors, employees and customers)”, writes Michelli. In the book, Michelli interviews Alicia (AJ) Jackson, a Customer Loyalty Team (CLT) member she states, “Our leaders put su…

Improve Any Relationship with STOP, START and CONTINUE

During my first year of management, as a Courtyard housekeeping manager, my straightforward manner of speech was often negatively perceived by some members of my staff.  On many occasions my inability to communicate effectively, especially during stressful periods, was the cause of misunderstandings between my staff and me.  On one particular occasion, my General Manager, Dee Harrington, asked me to report to her office regarding a conversation I had earlier with a housekeeper.  I came face to face with the pain my tone of speech was inflicting on others. 








As I sat and listened to Mary give Dee her renditions of our conversation, crying as she spoke, I felt as if a dagger was being pushed further and further into my heart.  Up until that moment, I had prided myself on my ability to get along with others.  It was a watershed moment, for me and Mary as I apologized to her for the manner in which I spoke to her and how it had made her feel. I was disrespectful to her feelings and I needed…

Focus Forward - A Poem

Grant time for wounds to heal- -clothed in despair - -
Heal from pain with prayer-in faith and forgiveness
Stand Up and Move On!
Probe yourself for strength
Focus no longer on the past
Consider its lessons- - Time well spent.

Chase purpose and reason
Your way is clearly meant
Seek the truth  of God and His Son
Your back at the wall is no time to stall
God’s word has power
for every hour

God’s face and his mercy
brings everlasting grace.
Your past has no power
only that which you give to it
Faith planted in your soul
Waters the seed
from which you will grow


Life Favors the BOLD!

Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness. Concerning all acts of initiative (and creation), there is one elementary truth the ignorance of which kills countless ideas and splendid plans. The moment one definitely commits oneself, and then providence moves too.

All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one’s favor all manner of unforeseen incidents and meetings and material assistance, which no man could have dreamed would have come his way. Whatever you can do, or dream you can, begin it. Boldness has genius, power and magic in it. Begin it now.’
‘As soon as you trust yourself, you will know how to live.’

~ Johann Wolfgang Von Goethe

3 Tips to Being More Confident

Confidence comes from competence. It is not a gift that you can wish and hope for. I define competence as the ability to acquire and put to constructive use our strengths, skills and knowledge to achieve desired outcomes. The level of  competence we have towards a goal or overcoming a challenge in life influences our success in life. When we feel competent enough to accomplish a task, we approach the task with greater confidence. Our confidence generates a quiet assurance in our ability which in turn reinforces the belief that we are capable of taking on the task or challenge at hand.

Insulating ourselves from challenges or new experiences because we don’t feel comfortable fails to develop our competence and confidence to be more, do more and have more in life. Life throws curve balls. Hoping and expecting life to always be a bed of roses sets us up to fail at handling disappointments, frustrations and adversity. We do ourselves a disservice when we hold unrealistic expectations about …

Beware of Assumptions

Positive change is always the result of a shift in one’s consciousness and perception of what’s possible. It is this shift or reframing of our perception of a circumstance that fuels us with the initial inspiration and motivation to take inspired action towards our dreams and goals. With our desired experiences in mind, we must be willing to call ourselves on “our stuff” and begin to be mindful of how our thoughts, beliefs and assumptions create empowering or dis-empowering experiences in our life. As we cultivate self-awareness and self-management skills we increase our capacity to actualize more of our potential.






Something to Think About

1. Recall a recent experience in which your assumptions led you to believe something that was not accurate. How did you reach this assumption? Was it based solely on what you thought? Or, was the assumption fueled by the opinions of others?
2.What are the assumptions that you have about the probability of achieving the dreams and goals that you would l…

The Power of Short-term Wins

In your efforts to create positive change take a hint from highly successful people: they create short-term wins. Successful people recognize the power of short-term wins on their motivation and momentum towards long-term goals. Short-term wins nourishes self-assurance and provides emotional rewards that keeps you moving forward and critics at bay. Short-term wins need to be visible, timely and meaningful achievements to reinforce your faith that you can make “it” happen.



Short-term wins serve four immediate purposes:

Short-term wins provide you feedback on the effectiveness of your actions. Positive feedback validates your vision and strategies.Short-term wins provides you with inspiration towards the vision that’s propelling you forward.Short-term wins attracts help from others. People love to be associated with success.Short-term wins quiets the naysayers. Results quiets cynics.
Without short-term wins, long-term goal achievements rarely happen because you don’t possess the motivat…

One of the Best Things You Can Do to Succeed

In his book, The One Thing You Need to Know...About Great Managing, Great Leading and Sustained Individual Success. Marcus Buckingham uses recent advances in cognitive science to inform readers that the best thing you can do to succeed is to focus your mental and emotional energies on your successes in the past and the patterns that created it. He infers that for you to be successful in life you have to “discover your strengths and cultivate them.”

He provides the reader with a list of questions to prime your self-awareness of what thoughts, emotions and behavior has contributed to past success.  He states, “The more you investigate past successes, the more you’ll recognize the certain recurring patterns of behavior or perceptions that always seem to crop us.” He goes on to say, “If you get enough distance from yourself-you’ll see that these patterns are a consistent part of your personality – that you’re most successful whenever these strengths mesh perfectly with the challenges fac…

Are You Maximizing Your Moments of Opportunity?

In his book, The One Thing You Need to Know...About Great Managing, Great Leading, and Sustained Individual Success, Marcus Buckingham states, “Like the basketball player, the leader knows that, although many shots will miss the target, he must keep shooting nonetheless. Every shot, hit or miss, will teach him something about himself, his situation, his team, and his competitors, all of which should lead to a better more focused shot the next time around. The effective leader knows he’ll miss 100 percent of shots he never takes.” He further states, “Action brings clarity. It clarifies the direction you are taking and the expected outcome.”


Are you missing out on opportunities in life to create and experience greater success in life because you’re allowing fear, uncertainty and doubt (FUD) to rob you of taking shots in life towards your goals? According to a recent survey conducted by AARP, one of the regrets that many individuals have at the end of their life is “the failure to have t…

What's Your Goal Achievement Process?

Many of us struggle with writing down our goals and creating and following through with a plan of action to make them our reality. We’ve all heard at one time from parents, teachers, leaders, bosses and coaches why goal setting is important in our lives. We mean to do it. But we don’t.      

I’ve struggled with knowing and not doing. When I look back over my life their is clear evidence that proves the impact of goal setting and goal achievement. I experienced a greater sense of wellbeing and success in life when my dreams were attached to smart plans. As I embarked various paths in life to achieve goals, I was able to leverage my passion towards the achievement of specific outcomes. Those periods in my life in which my goals were fuzzy, I had no clear targets in mind to leverage my time and energy towards resulted in little or no success in key areas of my life. Effective goal setting and goal achievement adds to our sense of fulfillment and wellbeing in life.



Overcome Internal Roadblocks to Your Dreams!

Before my trip to Pigeon Forge on Good Friday in 2010, I contemplated if I was ever going to become a published author. For years, most of the people who know me personally have heard me saying at what time or another, "One day, I'm going to be a published author." Yet for years, I've used one excuse after another as to why I couldn't complete the first book, never mind the others that are to be in succession of it. How did I ever think that I was going to complete a series of empowerment books if I couldn't finish the first one? From not having the time to not having the money or motivation, year after year I said I wanted to be a published author and year after year passed by without even a final manuscript. I was always editing whatever I had written trying my best to get it down to the naked bones.

So after arriving in Pigeon Forge, I began to notice that my attention was much more focused. I am pretty sure now that my level of concentration was a co…

Tips to Cultivating a "Success Mindset"

In her book “Mindset: The New Psychology of Success”, Carol Dweck, Ph.D.–a professor at Stanford University and a social psychologist– explains that there are two different kinds of mindsets: a “fixed mindset” and a “growth mindset”. One mindset leads to success, while the other leads to risk aversion and feelings of limitation. One of the experiments which Dweck uses in order to prove her theory is to go to schools and give the kids an easy puzzle. Once they complete the puzzle, she tells half of them: “You did really well, you must be very smart”. She tells the other half: “You did very well; you must have put a lot of effort into this”.
Then she asks all of the students what they would like to work on next: more puzzles like the one they just did, or difficult puzzles which will teach them something new. The kids who were told that they’re smart tend to want to continue doing the puzzles that are similar to the one they just did. They’re afraid that if they try the difficult puzzles…

Managing the FEAR Factor

Napoleon Hill stated, "Your BIG opportunity may be right where you are now." You have to be able to see opportunity to seize it. Living your dreams is possible. It will be important for you to have the courage of your convictions. Realizing all of your potential requires that you overcome fears, uncertainty and doubt.(FUD) Courage is not the absence of fear; it is the willingness to face fears that would hinder you from living your best life. You want to be your best and live your best life. Challenge your fears with faith and deliberate intentions to live the life of your dreams.

Something to Think About
What are your fears about the goals that you desire to achieve?Who can you reach out to that supports and nurtures a positive belief within you towards the achievement of your goals?What small, itsy, bitsy steps can you begin to take that will help you behave yourself into feeling more confident and less anxious towards the achievement of your desired goals?

In my new book,